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FAQs
Can you make me a custom ring?
Sure can. We specialise in custom makes and design. If you have a ring in mind, and if it the idea can be practically conceived in tungsten, we can make it. Just reach out to us using the form on the right- and we will come back in two days with details.
What is Colored Tungsten? Eg. Black, White, Etc
Tungsten is naturally greyish or a dark silvery colour. You will see them listed under gun metal tungsten rings on our shop pages. We also Ionically plated tungsten black, sometimes gold as these have been very popular. This is a very durable form of plating however it is not permanent. If you are after a permanent black finish, we recommend our Ceramic Black Tungsten Rings that feature a tungsten core and a black ceramic outside which is permanent.
What are the Cons of Tungsten?
Tungsten Rings cant be resized due to their extreme hardness- (which in itself is a great feature)however ring sizes don’t change that often– not even as often as your waist size.
Tungsten is not shatter proof- An impactful blow that applies pressure or if dropped from a height on to a hard surface, can shatter tungsten. However a softer metal like gold or silver may clamp down to your finger snugging and cutting the blood flow
What are the Pros of Tungsten?
Tungsten gives a solid hefty feeling when worn, which we find most of our customers love.
Tungsten is easy or zero maintenance since it does not tarnish, scratch, bend or warp.
Being virtually scratch proof means the only maintenance you need to do would be to wipe it clean with a polishing cloth once in a bit
What is Tungsten?
Tungsten is a naturally occurring compound that can be related to steel and has the ultimate tensile strength. We alloy tungsten with carbon to form tungsten carbide, this has a lot of desirable properties that make it ideal for our rings.
How is my information used?
All information you provide is only used to process your order and contact you regarding any order processing/ delivery updates and is not sold or leased to any third party. We are fully compliant with the Canadian Anti Spam Legislation and will not send any unsolicited communication.
Does my ring come with any Guarantees?
Yes, all w74 Rings are guaranteed to be free of any manufacturing or workmanship defects for a period of 2 years from your date of purchase. Accidental,non accidental damage and wear and tear(eg. Plating) is not covered by this guarantee.
What is your return/exchange policy?
Returns or Exchanges may be done within 14 days from purchase date. We kindly ask that all valid returns must be in unworn condition with attached tags and packaging. W74 will not accept any returned merchandise without prior written communication and valid Return Authorization Number¹. Upon inspection and approval, Exchange or Store Credit will be provided, No Refunds. All sale items and discounted merchandise are Final Sale and cannot be returned or exchanged. W74 does not accept or assume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers use an appropriate carrier with a tracking or trace system.
What sort of delivery time can I expect?
Delivery varies by location, however most orders are delivered within the following time frame.
Canada (within Canada trackable, 2-7 business days, often sooner)
United States (trackable, Fedex 5-10 business days, often sooner)
Other Countries- Canada Post/ Fedex- dependent on location(trackable, 5-14 business days, often sooner)
Note for Customers outside Canada:
International Custom Duties – Please note, International orders may be charged customs fees by the destination county’s government. We have no control over if, and how much you are charged for customs. We are not responsible for any additional charges the destination country imposes on you. Due to the customs process delivery times are estimates and may take longer than stated.
How secure is my information?
All personal information is securely transmitted by Secure Socket Layers(SSL) and all your purchases made through our website are secured by Industry leading Credit Card Providers as well as Paypal the most trusted internet payment processing company.
How can I pay for my purchase?
We accept VISA and MASTERCARD Payments. You may also pay with your PayPal account, if you would like to pay by American Express or Discover.
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- Phone:(647)483-2740
